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Competition watchdog launches Ticketmaster investigation after Oasis ticket disaster

Fans are being asked to provide evidence to help the probe


  • Sep 05 2024
  • 7
  • 3908 Views
Competition watchdog launches Ticketmaster investigation after Oasis ticket disaster
Competition watchdog launches

The competition watchdog has launched an investigation into Ticketmaster after the sale of tickets for the highly-anticipated Oasis reunion gigs, it has been announced.

The Competition and Markets authority said it would look into concerns over whether buyers were given clear and timely information, and whether consumer protection law was breached.

The watchdog is calling for fans to provide them with evidence.

READ MORE: Former Ticketmaster boss blames Oasis fans for sky-high ticket prices paid for Croke Park gigs

READ MORE: 'Hypocritical' Liam Gallagher tweet resurfaces as he calls Noel a 'c***' over ticket prices

One line of inquiry focuses on whether fans were put under pressure to buy tickets in a short period of time - at an inflated price.

Sarah Cardell, chief executive of the CMA, said: "It's important that fans are treated fairly when they buy tickets, which is why we've launched this investigation.

"It's clear that many people felt they had a bad experience and were surprised by the price of their tickets at check-out.

"We want to hear from fans who went through the process and may have encountered issues so that we can investigate whether existing consumer protection law has been breached."

Many Oasis fans were left frustrated last Saturday morning when tickets went on sale for the Britpop icons' run of shows in Ireland and the UK, with countless reports of difficulties on the Ticketmaster website and thousands of fans missing out after being incorrectly identified as bots.

The primary complaint from would-be concertgoers centred around the surge in prices due to the in-demand pricing model, with many forced to pay more than double than tickets originally would have cost.

Oasis will play two dates at Dublin's Croke Park on August 16 and 17, 2025 though those who missed out are holding out hope of additional concerts being announced in the Irish capital.

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