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Francis Brennan blasts hotels who cancelled bookings on Oasis fans - saying the move is 'unethical'

The former hotelier used to own the luxurious five star Park Hotel in Kenmare, Co Kerry.


  • Nov 15 2024
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Francis Brennan blasts hotels who cancelled bookings on Oasis fans - saying the move is 'unethical'
Francis Brennan blasts hotels

Former hotelier Francis Brennan has blasted hotels who cancelled bookings only for the rooms to become available at higher prices after the Oasis reunion was announced – saying it was "unethical".

In August, Oasis fans were left frustrated after Irish hotel chain The Maldron Hotel cancelled bookings already made at their Maldron Manchester City and Maldron Cathedral Quarter locations, giving rise to concerns that their rooms might have been being re-booked to other customers at higher prices.

Hundreds of fans vented their fury at the hotel group, including an Irish Oasis fan who booked a room at the Maldron Hotel Manchester City Centre in anticipation of seeing the band on its reunion tour.

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Francis, who used to own the luxurious five-star The Park Hotel in Kenmare, Co Kerry, said: "I don’t like that. That would be unethical. I would never have done that. If you were able to get a good room rate, then get it but I wouldn’t change people’s purchase.

"That was a contract with those people. I’m sure if someone decides to go to court, they’d win because a contract is a contract, you cannot be changing it afterwards unless the place burned down.

"I suspect there would be a strong case for people if they wanted to bring them to court on this.

Oasis are touring next year

"But most hotels would honour the rate they had given initially," said the At Your Service star.

Maldron Hotels denied they cancelled reservations in order to resell the rooms at higher prices.

They said at the time: "Due to a technical error with our booking system on 26 and 27 August, substantially more rooms were booked than were available for the nights of the Oasis concerts on 11, 12, 19 and 20 July 2025 at Maldron Hotel Manchester City and Maldron Hotel Cathedral Quarter.

"As a result, we are unable to honour all bookings made on these dates, and we are actively engaging with customers regarding their bookings. The hotels are currently not taking any bookings while we investigate the issue.

"This is not an attempt to resell rooms at inflated prices, rather an overbooking issue due to a technical error with our booking systems.

"Additionally, due to the same technical error, a small number of customers were able to book the rooms at a higher price later that evening. We will also be unable to accommodate these bookings."

Insisting it would still be "honouring all bookings made prior to 26 August" it concluded: "We sincerely apologise for any inconvenience caused."

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