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Global IT outage LIVE: Microsoft hit by CrowdStrike glitch to cause 'largest IT outage in history'

A massive IT outage due to a fault in a Microsoft Windows update has forced airlines to ground planes - Dublin Airport and Ryanair are reporting issues, along with Transport for Ireland and NCT centres


  • Jul 19 2024
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  • 4400 Views
Global IT outage LIVE: Microsoft hit by CrowdStrike glitch to cause 'largest IT outage in history'
Global IT outage LIVE: Microso

A massive IT outage has caused chaos worldwide - with disruption at airports, banks, medical centres and more.

Millions of computers are experiencing the "blue screen of death" due to outages this morning, with Microsoft confirming it is working to find a solution. Experts watching the issues unfold this morning have predicted that the series will likely form the largest IT outage in history.

Dublin Airport and Ryanair are reporting issues, along with Transport for Ireland and NCT centres. News channel Sky News was forced off-air due to a glitch, which had been reportedly caused by a fault in a Microsoft Windows update. Other major broadcasting giants including SBS, ABC, and Network 10 also reported similar glitches.

The failures appear to have been triggered by a corrupt Microsoft Windows anti-virus update that managed to affect systems across the globe.

The issue has also hit the transport network. Ryanair, Europe's largest airline, has reported disruption across its network. The airline has advised people to get to airports at least three hours before scheduled departures this morning, with European air associations reporting similar problems.

Follow live updates below or see the latest headlines on our homepage.

Flights delayed in Cork due to IT outage

Passengers headed out of Cork Airport are experiencing delays this morning following the global Microsoft IT outage.

RTÉ report 'intermittent internet outages'

RTÉ have said its newsroom was hit by some "intermittent internet outages" early in the morning, but that their service was not affected.

Issues at NCT centres

Systems are down at NCT centres across the country, with big queues now developing.

Issue believed to be related to CrowdStrike software

Cyber security engineers pointed to a problem with CrowdStrike, a piece of anti-virus software, which appeared to be causing computers to crash.

CrowdStrike has said it is “aware of reports of crashes on Windows… relating to the Falcon sensor.”

Callers to the company’s technical support phoneline have been met with a recorded phone message saying they are aware of issues on Friday morning.

CrowdStrike has advised affected customers to log on to their customer service portal for assistance.

Visa payments working as normal

A spokesperson for payments firm Visa said: “There is no indication of any impact on Visa’s ability to process payments from this issue.

“Our systems are operating normally. We are aware of reports of people being unable to make payments and are working with our financial institution clients to understand any impact on their services to cardholders and merchants.”

Dublin to Liverpool flight delayed

A spokesman for Liverpool Airport said: “We are seeing an impact, it is affecting some airlines, but not all, at check-in.

“What they are doing is reverting to manual systems, manual check-ins rather than computerised.

“So people are still checking-in, it is just a bit slower, planes have still been getting away. For passengers, our advice is still to come to the airport, but check with your airline first and we ask for a bit of patience as well as the problem is resolved.”

A single Dublin to Liverpool flight had been delayed due to an issue in Ireland, the spokesman added.

Sky News is back on air

Sky News has returned back to air after the broadcaster was affected by the major IT outage affecting businesses across the world.

After welcoming viewers back to the channel, the morning anchor reported on the news saying: “A major global IT outage is hitting businesses worldwide, including here at Sky News.”

The presenters referred to printed out notes during the report on Friday morning as the broadcaster got back on its feet.

Sky News’ online page, YouTube and TV channel previously displayed an apology for the interruption to the broadcast.

Transport for Ireland 'apologise for inconvenience' as app goes down

A spokesperson said in a statement: "We apologise for the inconvenience caused this morning to our customers unable to use our TFI Live and TFI Leap Top-up mobile apps.

"There is a global outage affecting multiple countries at the moment. We don't have an estimated resolution time".

Meanwhile, at London Gatwick

London Gatwick airport has said “passengers may experience some delays” due to the global outage.

On X, formerly Twitter, the airport posted: “We are affected by the global Microsoft issues, so passengers may experience some delays while checking in and passing through security.

“Passengers should still arrive for their normal check-in time.

“We apologise for any inconvenience and are working to resolve the issue as quickly as possible.”

Gambling firms hit

Gambling company Ladbrokes has confirmed it has been affected by the global outage.

On X, formerly Twitter, it posted: “You might have seen the news about the global technical issue affecting airlines, banks etc.

“Unfortunately we’re experiencing this too. We’re working hard to resolve the issue but don’t know when it will be fixed.

“Thanks for being so patient and apologies for the inconvenience.”

BBC children's channel off-air

The BBC has now been affected by the global outage, with its dedicated children's channel, CBBC, down since early this morning.

Like Sky, the channel has posted an on-screen message that reads: "Sorry! Something’s gone wrong. While we fix it, please go to BBC iPlayer."

The broadcasters' other channels are still on air and operating as normal, with ITV and Channel 4 also seemingly able to function.

Similar problems in Belfast

Belfast International Airport said in a statement this morning:

"A global IT system outage is impacting the airport alongside many other businesses, but flights remain operational. We are working hard to resolve the issue but there are longer wait times than usual at #BFS and we thank passengers for their patience while the issue is resolved."

Microsoft statement on global outages

Microsoft has issued a statement on the global outages this morning, with the firm telling users on X, formerly Twitter, that it would take "mitigation actions".

The statement, issued via Microsoft 365, adds that the firm is noting "continuous improvements" in its services. Microsoft said: "Our services are still seeing continuous improvements while we continue to take mitigation actions.

“We still expect that users will continue to see gradual relief as we continue to mitigate the issue."

Dublin Airport issues update amid global outage

A spokesperson said: "Passenger advice: Due to a global IT issue, Ryanair is experiencing challenges with its check-in processes this morning and have requested that their passengers arrive at the airport three hours prior to their flight.

"The Dublin Airport team is on hand to assist Ryanair and passengers in the terminal. We thank everyone for their patience."

Dublin Airport statement

Dublin Airport has issued the following advice to passengers:

Millions of PCs experience 'blue screen of death' following outage

Millions of computers are experiencing the dreaded "blue screen of death" due to outages this morning, with Microsoft confirming it is working to find a solution.

The firm confirmed in an earlier statement that its services were seeing "continuous improvements" as staff take "mitigation actions".

The statement added: “We still expect that users will continue to see gradual relief as we continue to mitigate the issue."

More from Ryanair

On the airline’s website, it posted: “Potential disruptions across the network (Fri 19 July) due to a global 3rd party system outage.

“Affected passengers will be notified and any passengers travelling across the network on Fri 19 July should check their Ryanair app for the latest updates on their flight.

“We advise passengers to arrive at the airport 3 hours in advance of their flight to avoid any disruptions.

“We regret any inconvenience caused to passengers by this 3rd party IT issue, which is outside of Ryanair’s control and affects all airlines operating across the network.”

Mass outages predicted to be 'largest in history'

Experts watching the issues unfold this morning have predicted that the series will likely form the largest IT outage in history.

Taking to X, Australian web security consultant Troy Hunt said: "I don’t think it’s too early to call it: this will be the largest IT outage in history." The expert even went on to compare the outages to the feared Y2K, adding what was feared in 1999 has "actually happened this time".

He said: "This is basically what we were all worried about with Y2K, except it's actually happened this time."

Ryanair reporting mass disruption

Ryanair, Europe's largest airline, has reported disruption across its network.

The airline has advised people to get to airports at least three hours before scheduled departures this morning, with European air associations reporting similar problems.

The Spanish airport association AENA has reported that it is suffering delays this morning due to a "global computer system outage".

The organisation is now using manual systems following the issues, which are affecting multiple airports across the continent.

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