16 suspended UberEats delivery drivers taking legal action

Sixteen former UberEats delivery drivers are taking legal action against the Belgian branch of the American mega-corporation with support from the CSC, the Égaliberté foundation, the Centre d'Information à l'Education Populaire (CIEP-B) and the Human

By: xpats.com

Nov 24 2024
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16 suspended UberEats delivery

The former workers, who were disconnected from the platform and prevented from continuing their deliveries, lodged a complaint with the Brussels Court of First Instance on 14 November requesting full information on the data collected by the company, the automated decisions resulting from it, and the cancellation of decisions taken by Uber "without sufficient human intervention".

According to the organisations supporting the former workers, more and more delivery drivers are being prevented from continuing their work because of "non-compliance with the terms and conditions", without any further explanation.

This deactivation leaves workers with no opportunity to talk to a human, no means of finding out the precise reasons for their suspension and no chance to give their own version of events.

The 16 former UberEats drivers are asking to be informed "clearly and completely about profiling logic, automated decisions and any other information (in particular for the allocation of deliveries)".

They also want any decision to disconnect from the platform taken "without sufficient human intervention" to be reversed.